Code of Ethics
Code of Ethics and Standards of Practice
of the National Association of REALTORS®
Effective January 1, 2021
To Download the Code of Ethics, click 2021 Code of Ethics
Click to visit the Code of Ethics/Professional Standards Resources available online by the National Association of REALTORS
Click to take the Code of Ethics Training provided by the National Association of REALTORS.
LGAAR is a local trade association, chartered by the National Association of REALTORS® (NAR), charged with the responsibility of enforcing standards for professional conduct, or the Code of Ethics, within the association’s membership.
Though not a governmental or licensing agency, upon receiving a formal complaint LGAAR may through its Grievance and Professional Standards Committees conduct investigations and hearings involving members to enforce those professional standards.
One type of investigation that may be conducted is called an “Ethics Complaint”, which pertains to alleged violations by a member of one or more of the 17 Articles of the Code of Ethics of the National Association of REALTORS®.
The other type of investigation is called a “Request for Arbitration.” An arbitration hearing, or the alternative service of mediation, will determine disputes over real estate commissions that arise between REALTORS® and other REALTORS®, or between REALTORS® and their customers or clients.
Any professional standards complaint received, as well as any material related to a complaint received, is considered to be strictly confidential in nature. Both the Grievance and Professional Standards committees are responsible for ensuring due process is afforded to all parties, whether it be in the conduct of a hearing to enforce the Code of Ethics or in the arbitration of commission disputes arising out of the real estate business.
- Ohio Association of REALTORS® Legal Library
- National Association of REALTORS® (NAR) legal section
- NAR’s A-Z List of References (formerly Field Guides) offers legal research on many topics of interest to the real estate practitioner.
- REALTOR® Code of Ethics
- Ethics Complaint
- Arbitration Request – Member
- Arbitration Request – Nonmember
- Mediation Services
- Ombudsman Services
- Case Interpretations
- Grievance Process Overview